Mafraq Hospital

Mafraq’s mission is to provide a full range of medical services for Abu Dhabi and UAE citizens, striving for excellence in accordance with international healthcare standards.


Mafraq Hospital was established in 1983 and was at that time the largest tertiary referral treatment hospital in the UAE. Situated just south of Khalifa City, Mafraq is managed by the Thai company Bumrungrad International under a four-year contract with SEHA that runs until 2011.

As one of Abu Dhabi Emirate’s principal trauma centers and home to the UAE’s only burns unit, Mafraq provides a wide range of surgical specializations, as well as critical care services. It also operates two primary healthcare clinics, Al Nadyha and Baniyas. Surgical procedures include orthopedics, general surgery, the neurosciences, vascular, thoracic, pediatric, plastics, cardiovascular, and ENT/maxillofacial, as well as general medicine such as cardiology and gastroenterology, general obstetrics, and pediatric care. Critical care extends to cardiac and general intensive care, neonatal intensive care, and the specialist Burns Unit.

Mafraq has bed capacity for roughly 450 patients, cared for by a professional staff of almost 2,700.

The hospital treats close to 230,000 patients each year and conducts about 8,000 operations.

Achievements in 2010

  • Mafraq Hospital won the Excellence in Surgery Services Award at Arab Health Awards 2010 in January in Dubai.
  • The first cochlear implant in all SEHA facilities was carried out successfully.
  • Orthopedic enhancements also rank as the first in the region with the successful introduction of minimally invasive knee surgery.
  • Opened a new 12-bed station in the daycare Dialysis Unit.
  • Established a new mammography service at Mafraq and Baniyas Clinic.
  • Development and implementation of GSHS (Government Sponsored Healthcare Service) Program. First SEHA facility to provide intra-vitreous injection of antivascular endothelial growth factor (for treating retinopathy of prematurity). Created a marketing plan for 2010, centralizing all marketing efforts to communicate more effectively with target audiences.
  • Neonatal Intensive Care Services has expanded from 14 to 24 beds with the addition of 14 beds in SCBU.
  • A Mafraq pediatric neurologist was invited by the Government of China to present his work on Chiari I Malformation at the Congress of Chinese Neurosurgical Science in June.
  • Hematology/Oncology Division opened a comprehensive breast disease unit at the Radiology Department that will boost breast cancer early diagnosis and therapy.
  • Intensive Care Unit now has an induced hypothermia machine and is developing a protocol for the treatment of in-hospital cardiac arrest to improve patient outcome.
  • Sub-specialties established to meet the needs of the community and provide world-class service include: Rheumatology Immunology Center, Advanced Diagnostic Radiology, 24-hour Thrombolysis Service for acute stroke, and Uro-Oncology.
  • Oncology Department published two studies in the August, 2010 edition of Oncologist Journal.
  • Five Emirati graduate nurse trainees (GNTs) were recruited and a National Career Pathway was developed and implemented to ensure that the needs of GNTs are met professionally, effectively, and promptly.

2010 actual end-of-year totals

Average daily census (occupied beds) 276
Occupancy % 77.2%
Inpatient beds in use 100,836
Admissions 17,115
Discharges 17,110
ALOS (occupied bed days per discharge) 5.9
IP Surgery cases as % of admits 38.9%

Other utilization indicators
Birth 2,478
Surgery cases IP 6,655
Surgery cases OP 2,224
Surgery cases (IP and OP) 8,879

Staff (FTEs)
Total 2,018
Doctors 368
Nursing 820
Paramed 374
Administration/support 456

Primary healthcare visits 245,728
Hospital clinic visits 194,400
Emergency room visits 73,124