Transformational Events at Individual Business Entities

Sheikh Khalifa Medical City (Cleveland Clinic)

  • State-of-the-art interventional pulmonology
  • SKMC eClaim integration
  • Capsule endoscopy service implemented
  • Leadership development days
  • Nurse Rounding at SKMC
  • Community Disaster Preparedness
  • Transformation of Lab Medicine and Pathology
  • Community EHS Link Program

Mafraq Hospital (Bumrungrad)

  • Reduction in newborns requiring admission to NICU
  • Laboratory safety program
  • Establishment of Mafraq Cochlear Implant Program
  • Neonates radiation safety
  • Redesigning the CSSD Service
  • Transforming documentation to improve patient care
  • Introduction to Peer Competency Validation
  • Hemodialysis Unit at Mafraq Hospital – year 2010

Al Ain Hospital (VAMED/Medical University of Vienna)

  • Family medicine specialty clinics
  • Electronic policy management system
  • Electronic Medication Management
  • JCI Accreditation
  • Establishment of a World-Class Service Line - Gastroenterology
  • Electronic Incident Reporting
  • Improved Patient Safety

Corniche Hospital (Johns Hopkins Medicine International)

  • Introduction of audiology screening for newborns
  • Approval by RCOG for advanced skills training – first outside UK
  • Self-monitoring of time and attendance for productivity analysis and management
  • Patient safety walk rounds
  • Valet parking initiative improves patient satisfaction and traffic jams
  • Smoking Cessation Program: promoting a healthy working environment

Al Rahba Hospital (Johns Hopkins Medicine International)

  • Opening a fast-track treatment area in ED
  • First blood drive
  • Open access and redesign in Pediatrics OPD
  • Osteoporosis screening program
  • Newborn program
  • Lactation program
  • Health passport
  • Improving patient safety

Tawam Hospital (Johns Hopkins Medicine International)

  • Point of care measurement of hemoglobin and hematocrit in newborn infants using a blood gas analyzer
  • Reducing waiting time and improving patient satisfaction at main pharmacy
  • Comprehensive breast cancer program
  • Wrist band error reduction: positive patient ID
  • Medication education on discharge
  • Increasing patients’ satisfaction with the Medical Consumable Store