Annual Report 2012

LEADING THE WAY TO HEALTHCARE EXCELLENCE

MORE PATIENTS,
MORE TREATMENT,
MORE SATISFACTION

EVERY YEAR, SEHA HOSPITALS TREAT WELL OVER 110,000 INPATIENTS AND CONDUCT ABOUT 40,000 SURGICAL OPERATIONS – REPRESENTING A TOTAL OF ROUGHLY 700,000 DAYS OF PATIENT CARE.

OUTPATIENT VISITS TO HOSPITALS NOW NUMBER MORE THAN 1.5 MILLION A YEAR, WHILE THE CLINICS AND HEALTHCARE CENTERS DEAL WITH ABOUT 2.7 MILLION VISITS ANNUALLY.

Since 2008, these figures have risen by as much as 50% in some cases, underlining the success that SEHA has achieved in bringing top-quality healthcare to the people of Abu Dhabi – whether they live in the capital or in the remotest of the emirate’s regions.

As the largest healthcare network providing a continuum of care to Abu Dhabi’s residents and utilizing leading-edge medical technologies, SEHA has to ensure that it delivers quality medical outcomes based on international benchmarks in a costeffective and competitive manner, as its dependency on Government block funding reduces and financial sustainability is achieved.

In keeping with the Emirate of Abu Dhabi’s move to realize its potential as one of the top five governments in the world and becoming a worldclass destination, the services offered by SEHA have to reach and maintain world-class standards.

Accordingly, SEHA’s strategy since inception has entailed developing strategic partnerships with renowned international healthcare institutions such as Johns Hopkins, Cleveland Clinic, and Fresenius Medical Care to promote the adoption of leading medical practices and evidence-based medicine, while effectively leveraging knowledge transfer and professional development of UAE nationals towards building a sustainable healthcare system.

To succeed in its desired outcomes, SEHA will focus on optimizing operational efficiencies, improving productivity, and effectively utilizing resources within state-of-the-art facilities that are the cornerstones of SEHA’s integrated healthcare network.

SEHA’s strategies will also involve further developing its residency programs to achieve international standards, and promoting research initiatives, in line with the Government’s strategic direction to develop a talented healthcare workforce.

SEHA will continue to develop and position regional centers of excellence in targeted medical areas such as oncology, cardiology, and neurology, with a target of establishing eight such centers by 2016.

One of the primary global challenges in the healthcare sector is the shortage of skilled and experienced practitioners, nurses, and paramedics. This poses a greater challenge for SEHA in terms of attracting and retaining qualified healthcare professionals and administrators, especially UAE nationals.

SEHA’s strategies focus on establishing an attractive workplace with competitive compensation benefits in line with regional and international market trends. To improve Emiratization targets, SEHA works closely with the education sector and key stakeholders in line with its Emiratization strategy as it embarks on pursuing excellence in healthcare delivery.