Leading the way to Healthcare Excellence

In line with the Government’s restructuring strategy for healthcare provision across the Emirate of Abu Dhabi, SEHA (Abu Dhabi Health Services Company) was established in 2007 under the Guidance of HH Sheikh Khalifa Bin Zayed. SEHA evolved as an operator responsible for the overall provision of all public healthcare facilities, and HA-AD (Health Authority-Abu Dhabi), as a regulating body for the private and public healthcare sectors.

Vision To provide our customers and communities with world-class healthcare.
Mission To continuously improve customer care to recognized international standards
Values SEHA is an ethical organization Accountable, equitable, efficient, responsible, transparent. SEHA is a patient-centered organization; Quality outcomes, comprehensive care, compassionate, culturally sensitive, respectful, reliable, accessible, affordable. SEHA is an innovative organization; Research and education, partnerships and alliances, collaborative teamwork, empowered and satisfied staff.

Operating 12 hospitals, 62 ambulatory and primary healthcare centers, and two blood banks, with a combined total of more than 17,000 professional staff, SEHA’s operations expand across the entire Emirate of Abu Dhabi from the Western Region to the Eastern Region through the Middle and Island Regions. It is the largest healthcare network, providing a continuum of care to Abu Dhabi’s residents and utilizing leading-edge medical technologies. Its facilities accommodate more than five million outpatients annually, as well as approximately 100,000 inpatients and conducting about 41,000 surgeries.

In keeping with the Emirate of Abu Dhabi’s move to realize its potential as one of the top five governments in the world and becoming a world-class destination, the services offered by SEHA have to reach and maintain world-class standards. Accordingly, SEHA’s strategy since inception has entailed developing strategic partnerships with renowned international healthcare institutions such as Johns Hopkins, Cleveland Clinic, and VAMED to promote the adoption of leading medical practices and evidence-based medicine, while effectively leveraging knowledge transfer and professional development of UAE nationals towards building a sustainable healthcare system.

SEHA has to ensure that it delivers quality medical outcomes based on international benchmarks in a cost-effective and competitive manner as its dependency on Government block funding reduces and financial sustainability is achieved.

To succeed in its desired outcomes, SEHA will focus on optimizing operational efficiencies, improving productivity, and effectively utilizing resources within state-of-the-art facilities that are the cornerstones of SEHA’s integrated healthcare network.

SEHA’s strategies will also involve further developing its residency programs to achieve international standards, and promoting research initiatives, in line with the Government’s strategic direction to develop a talented healthcare workforce. SEHA will continue to develop and position regional centers of excellence in targeted medical areas such as Oncology, Cardiology, Neurology, and others, with a target of establishing eight such centers by 2016.

One of the primary global challenges in the healthcare sector is the shortage of skilled and experienced practitioners, nurses, and paramedics. This poses a greater challenge for SEHA in terms of attracting and retaining qualified healthcare professionals and administrators, especially UAE nationals. SEHA’s strategies focus on establishing an attractive workplace with competitive compensation benefits in line with regional and international market trends. To improve Emiratization targets, SEHA will closely coordinate with the education sector and key stakeholders in line with its Emiratization strategy as it embarks on pursuing excellence in healthcare delivery.