The close of 2011 marked two significant milestones for SEHA – completion of its fourth full year of operations and the first year of its new Five Year Strategic Plan. Cumulatively, and over the preceding 12 months, SEHA can look back on a growing list of achievements, all contributing to remarkable progress towards the goal of world-class healthcare. This annual report focuses in detail on the three primary areas that underpin SEHA’s role as a cornerstone of Abu Dhabi’s vision to be one of the world’s greatest cities: Clinical, Operational, and Financial.

Emiri Decree No 10 of 2007 that formed Abu Dhabi Health Services Company PJSC (SEHA) requires that we report annually on our business activities.

In complying with this important requirement, we believe we also have an opportunity to inform and communicate in plain language how the business of healthcare works. We trust that this report will help you understand the key indicators that point to a healthy business, along with the quality markers that signpost continuing improvement in quality outcomes for our patients.

We also wish to report on our accomplishments: the activities and successes we have enjoyed in the past year, the challenges we see in the near term, and the vision we have for the future.