​Visitors Information

  • Visiting hours are from 11:00am to 10:00pm daily. Children must always be accompanied by an adult.
  • Visiting hours for ICU are limited to 11:00am to 1:00pm and from 4:00pm to 6:00pm. For the patient’s wellbeing, only one visitor at a time is permitted for a maximum of 10 minutes.
  • Flowers and food from outside are not allowed in the ICU.
  • Smoking is forbidden anywhere in the hospital.


Hospital Gift Shop

The gift shop is located in the main lobby of the New Tower Building. It has a fine selection of gifts and refreshments for the convenience of both visitors and patients.



The Café is located in the lobby of the Main Hospital Building. It offers drinks and light meals and is a great place for relaxing or grabbing a quick meal.



Appropriate parking is available for all in selected areas, however it is currently limited due to the construction and all our valued customers are advised to kindly use the space sparingly until the construction is finalized. We are also providing our valued customer with the shuffle service they can kindly request from any staff in Al Ain hospital to request the shuffle service through contacting X: 2898.