We understand that a hospital visit can be stressful, so we want to ensure your concerns regarding financial commitments don't interfere with your healing experience.


Mafraq Hospital accepts 17 insurance companies but with specified cards issued by providers contracted with SEHA (Abu Dhabi Health Services Company). These include:


1.     Daman

  • Thiqa

  • Enhanced  excluded : standard 2, standard 3, 6 & 8)

  • Basic

2.     ADNIC (Abu Dhabi National Insurance Company)

  • GN plus

  • Platinum

3.     Emirates Insurance company

  • CN + SEHA

  • GN + SEHA

4.     Al Ain Ahalia insurance company

  • CN+ SEHA,




5.     Metlife Alico

  • VIP

  • Gold

6.     Orient insurance company

  • GN+ ( Incl. SEHA )

  • GN   ( Incl. SEHA )

  • RN   ( Incl. SEHA )

  • RN2 ( Incl. SEHA )

  • Golden network

7.     Qatar insurance company

  • CN+ SEHA,



8.     Al Dhafra insurance company

  • Comprehensive -  CN Seha+

  •  Executive - EN SEHA+  

  • Classic -  WRN SEHA +

  • GN + SEHA

  • RN + SEHA

  • RN2 (incl SEHA)


  • GN (Incl SEHA)

  • GN+ (incl SEHA)

  • RN (Incl SEHA)

9.     Oman insurance company

  • Premium

  • comprehensive Plus

  • BUPA Card Acceptance]

  • PENTA-3 Al jabber Group

10.  SAICO insurance company

  • Blue

  • Gold

11.  NGI insurance company

  • All cards

12.  AXA insurance company

  • Star SEHA

  • Star plus

13.  Dubai and MSH insurance company

  • All cards if printed Seha

14.  Insurance house

  • CN + SEHA

  • GN + SEHA

15.  National Takaful company- Watania

  • CN + SEHA

  • GN + SEHA

16.  Al Hilal Takaful

  • CN + SEHA

  • GN + EHA

17.  RSA – Aetna

  • International  Healthcare Plan (IHP)

  • Regional Health Plan (RHP)

  • Aetna Healthy Essentials (Gold, Pearl, Silver & Bronze)


Patients covered by other insurance companies will be liable for all charges: consultation, investigation, medication, etc. Reimbursement forms will be signed by the treating doctor, but patients will be responsible for arranging reimbursement by their insurance company. 


It is the patient's responsibility to fully understand the benefits of their health insurance plan. Before coming for treatment, please ensure that you are clear about whether your health insurance covers your medical condition or not.


We still welcome you if your insurance program does not cover all the services you require. However, you will need to pay for the non-covered elements of your treatment.


Please also remember to bring your UAE Resident Identity Card and your original insurance card, whether you are being treated as an inpatient or outpatient.


Our policy is to request advance payment of the estimated total when you present for services. We will also request final payment for all services at the end of your visit. We accept payments by cash, check, and most credit cards.


If you have any questions regarding your health insurance coverage, please speak to your insurance provider, and make contact with us as soon as possible.